Frequently Asked Questions

How long does visa processing take?

Processing times vary by country. Typically:

  • Schengen visas: 5-10 working days
  • UK visas: 10-15 working days
  • US visas: 15-20 working days
  • Canadian visas: 10-15 working days

Express options are available for most destinations.

What is the success rate for visa applications?

We maintain a 98% success rate across all visa types. Our expert consultants carefully review each application to ensure all requirements are met before submission.

What documents do I need for a visa application?

Required documents typically include:

  • Valid passport (6+ months validity)
  • Completed visa application form
  • Recent passport-sized photographs
  • Travel itinerary and flight bookings
  • Hotel reservations or accommodation proof
  • Bank statements (last 6 months)
  • Employment letter or business documents
  • Travel insurance

Our team will provide a personalized checklist based on your specific case.

Can I book flights and hotels through you?

Yes! We offer comprehensive travel services including flight bookings, hotel reservations, and complete tour packages at competitive rates.

What payment methods do you accept?

We accept various payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Bank Transfer
  • PayPal
  • Cash (at our office)

Do you offer refunds if visa is rejected?

We offer free reapplication assistance if your visa is rejected. Government visa fees are non-refundable, but our service fee can be applied to your next application. We'll also provide detailed feedback on why the application was rejected and how to improve it.

Can I modify or cancel my booking?

Modification and cancellation policies vary by service and provider. Contact our support team as soon as possible, and we'll help you with the process according to the specific terms and conditions.

Still Have Questions?

Can't find the answer you're looking for? Please contact our support team.